You may return any* item that has not been used for up to 30 days from purchase for an exchange or refund. All refunds will be charged a 20% restocking fee.
If you need to cancel an order before we have cut the wood or vinyl, you may do so, but you will be charged a $7 cancelation fee (this covers our transactions fees, for processing your order and for processing the refund).
*Custom orders cannot be exchanged or refunded (custom orders includes anything that was designed for you as well as items with custom names, est. dates, initials, ect.).
Shipping is non refundable, and you will be required to ship the items back at your expense.
Once the items are recieved in new condition, the refund will be processed within 2 business days.